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Volunteer call out: support our Customer Service Excellence accreditation

19 Sep 2024

This November, the RCN libraries, museum and archive are completing our Customer Service Excellence accreditation, and we need your help

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Following on from last year's success, the RCN libraries, museum and archive are reapplying for Customer Service Exccelence.

As part of this important process, we are inviting volunteers who have used our services to speak with an assessor about their experience. The assessment day will take place 27 November 2024. If you are able to volunteer just 30 minutes of your time, we’d love to hear from you. Your feedback is vital to helping us continue to improve and provide the best possible service to our customers.

How to Volunteer

Interviews will take place on 27 November 2024.

If you can spare 30 minutes to assist, please contact us to schedule your slot.

Thank you for your continued support! Your input is invaluable to our commitment to customer service excellence.

Page last updated - 19/09/2024