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With face-to-face events unable to take place due to the COVID-19 pandemic, the opportunity for RCN accredited reps from across the UK to come together took on a different format this autumn.

On 8 and 9 October, when our bi-annual Joint Reps Conference was scheduled to take place, reps were able to join a series of online events instead. 

The virtual conference, titled RCNReps2020, offered learning reps, safety reps and stewards the chance to discuss how they can engage members in the RCN’s pay campaign, explore the challenges presented by the pandemic and consider what mental health support and interventions employers should be putting in place. Reps were also encouraged to consider the importance of prioritising their own mental health and wellbeing.

Here you can read an overview of the events and find links to more information and resources to support you in your work as reps.

Dame Donna’s address

Reflecting on how challenging the last seven months have been for the nursing profession, RCN Chief Executive & General Secretary Dame Donna Kinnair opened the first online event by leading a minute’s silence to remember health care colleagues who sadly lost their lives to COVID-19.

Dame Donna thanked reps for their incredible efforts to support members during the pandemic, telling them: “The intelligence you gave to us and the support you gave to fellow members was outstanding and I’m very proud of what you did.”

Dame Donna’s speech touched on some of the work the RCN has been doing to influence governments and employers since the outbreak of COVID-19. As well as negotiating improvements to protect members’ pay, terms and conditions, the RCN has been calling on employers to do more to protect nursing staff who are more vulnerable to the effects of COVID-19, including nursing staff from black, Asian and minority ethnic communities (BAME).

Dame Donna said: “The health and care workforce is perhaps uniquely diverse. We are a rich tapestry of nationalities and cultures. And as people began to lose their lives, it became very visible that BAME communities were losing a disproportionate number.

“At the very height of the first phase, I joined a call with hundreds of BAME nurses. They raised concerns about their treatment, experience and the science. We led the calls on employers to commit to implementing individual risk assessments and redeployment of staff. And I am proud we were the lead developer of joint union principles for carrying out such risk assessments.”

Reassuring reps that the work would continue, Dame Donna added: “As we learn more about the second intense phase of the pandemic, we will be maintaining the pressure on the politicians and employers on these issues and new ones as you raise them.”

The support you gave to fellow members was outstanding and I’m very proud of what you did

‘No medals, badges or claps this time – just pay nursing staff fairly’

Turning reps’ attention to the RCN’s recently launched pay campaign, Dame Donna said that although public support for nursing staff had been incredible and heartening this year, politicians had let nursing staff down after the first phase of the pandemic. 

Dame Donna said: “Back in the summer, we asked Boris Johnson to start talking to us about a fair pay rise coming out of the pandemic. And do you know what he said? Absolutely nothing. Not even the courtesy of a reply, from the prime minister, to 14 health unions asking him to bring forward pay discussions.

“Before they get any ideas, I have something simple to say to Boris Johnson about this time round. We don’t want claps, or medals or pin badges – this time, just pay us fairly for the tough job we do.”

Dame Donna told reps that earlier that day, the RCN had published its formal submission to the UK government’s anticipated Comprehensive Spending Review in November. 

The document sets out the moral, political and economic case for a 12.5% pay increase for NHS nursing staff and outlines what effective nurse staffing levels do for patient outcomes, and the dangers when they fall too low. It says we must have, in law, accountability for provision of the nursing workforce – not just in some countries of the UK, but all – with a plan based on true population need.

It also calls for students across the UK to be financially supported to study nursing – abolishing university tuition fees in England and commissioning additional places.

Dame Donna told reps that the 12.5% pay demand is the first step in a long-term campaign to achieve fair pay for all nursing staff in all settings across all countries of the UK.

Posing the question of why nursing is treated so unfairly, Dame Donna said: “It’s down to this idea that nursing is a vocation. That it’s women’s work. This is so damaging and disrespectful. It allows our wages to be suppressed and our working conditions to be downgraded. It undermines our professional identity. It disrespects our fundamental contribution to socio-economic progress.

“Gendered notions of nursing fail to match the reality of a complex profession defined by technical, emotional and cognitive skills of the highest level. We are a safety-critical profession. But ultimately, this is about political decision-makers looking at what we already do and choosing to value it fairly.

“In this dreadful year, we are shattering those perceptions day after day. Confronting people with the realities and complexities of modern nursing.”

It is when we feel we aren’t being treated fairly that we must use our collective strength

Concluding her speech, Dame Donna contemplated what has been learnt from the historic strike action members took in Northern Ireland at the beginning of the year.

Dame Donna said: “As accredited reps, you will know the struggles members face every single day in both their working and personal lives. It is when we feel we aren’t being treated fairly that we must use our collective strength.

“We’ve learnt so much from our work in Northern Ireland. Lessons on how we support and empower each other to lead change, and the power of standing together for a common purpose. 

“This kind of organising – and the unique power and potential of member-to-member conversations – working together in our workplaces to name the things that stand in the way of progress, to set the agenda for action, is precisely what I have in mind. And you, as reps, are at the heart of this.”

Fair Pay For Nursing

After her speech, Dame Donna was joined by Chair of the RCN Trade Union Committee Graham Revie and RCN Wales Director and Executive Lead for Pay Helen Whyley for a live question and answer session on the Fair Pay for Nursing campaign.

Reminding reps that the 12.5% demand had been determined by members, Graham told delegates: “This is your campaign. We asked you what is fair and reasonable for the complex roles that every one of you carries out. COVID-19 has brought visibility to it, but this is about what nursing staff do day in, day out from the start of their career to retirement.”

Graham Revie

Photo: Graham Revie

Graham made it clear that reps have a crucial role to play in ensuring the campaign is a success. He said: “You are the go-to people within the workplace. You’re ideally placed to begin the conversation.”

Graham challenged reps to have a conversation about nursing pay with at least three people in their workplace or to share three messages about the campaign on social media. He said: “We need to be in a position of power where people hear members’ voices.”

You are the go-to people within the workplace. You’re ideally placed to begin the conversation

Helen added: “It’s not just about our colleagues. It’s about our families, our friends and the public as well. We need to be really loud about this.”

The panel also encouraged reps to use the resources available and to continue to share ideas about what would help them to engage members and build support in their workplaces.

The full session will be available to watch again soon on our online learning portal. We’re also running pay webinars in coming months where you can join Graham, Helen and other members of the RCN Trade Union Committee and Executive Team to find out more about the campaign, share your views and ask questions.

Campaign resources

Mental health matters

Day two of RCNReps2020 gave reps the opportunity to attend our annual John Goodlad Memorial lecture, usually held at RCN Congress.

This year, the event focused on mental health and wellbeing with Dr Gail Kinman from Birkbeck University sharing the key findings and recommendations from a joint report published by the Society of Occupational Medicine (SOM) and the RCN Foundation titled The Mental Health and Wellbeing of Nurses and Midwives in the United Kingdom.

Key findings from the report include the below.

  • Nursing staff and midwives in the UK are at considerable risk of work-related stress, burnout and mental health problems.
  • Overall, nursing staff and midwives are engaged in the work they do and motivated to make a positive difference to the lives of patients, striving hard to ensure that any stress they may experience themselves does not adversely affect their patients.
  • Individual factors are generally less important for wellbeing than work factors.
  • Satisfaction with demands, control, support and role clarity is lower in nursing than in other professional groups in the UK – high admin demands, emotional labour and moral distress were identified as factors.
  • Nursing staff and midwives are at high risk of harassment and bullying with BAME staff at greater risk, and work-life balance is generally poor – for example, longer shifts constrain rest and recovery and nursing staff may be under financial pressures.

The report also identifies short staffing as a fundamental issue that needs to be addressed in order to support the mental health and wellbeing of nursing staff.

The report was published earlier this year and in her talk Dr Kinman acknowledged that a lot of the issues identified, such as work-related stress and burnout, are likely to have become more prevalent due to the exceptional pressure nursing staff are experiencing during the pandemic.

We must build a culture that recognises how the nature of the work and current conditions can challenge the resources of individuals

Dr Kinman told reps: “The question for you is, how can we reduce the stigma and encourage the uptake of support? We must build a culture that recognises how the nature of the work and current conditions can challenge the resources of individuals.”

Although reps are not there to offer psychological support to members, they can play an important role in signposting members to support. Reps can work with employers to make sure support is in place and that staff know how to access it.

Dr Kinman said the report highlighted the need for employers to prioritise the mental health and wellbeing of staff  the majority of recommendations are aimed at changing organisations and public policy.

Priority recommendations include action to address the organisational factors that underpin poor mental health and the need for organisations to have a mental health strategy in place. Crucially, organisations need to ensure their strategy is enacted and demonstrate commitment to this.

Graphic of hands making a heart shape

Another priority is that staff should be able to take their full entitlement to breaks and have access to appropriate food and drink and bathroom facilities at all times. This is a recommendation that RCN reps can help to support in their workplaces by using the RCN’s Rest, Rehydrate and Refuel resources to raise awareness and implement local initiatives.

Dr Kinman’s advice to reps was to keep reinforcing the messages around mental health and wellbeing to employers: “Emphasise the findings in the report, the causes of poor mental health and what can be done to support staff. Employers need to listen to staff. They are the experts in their own working environment.”

Reps were also encouraged to prioritise their own mental health and wellbeing. RCN National Officer Kim Sunley said: “Nursing staff have been through a really difficult time and are on the precipice of potentially stepping into that again. Employers should be putting things in place to support staff and national support services have been introduced too. The RCN is also here to support members, and that includes reps.

“We know that these are unfamiliar and stressful times for you. If you need advice, support and guidance in your RCN role, don’t hesitate to contact your supervisor in the first instance or to call RCN Direct.”

‘Through you, the voice of nursing will be heard’

RCNReps2020 came to a close with a message from RCN President Professor Anne Marie Rafferty. 

Reflecting on her attendance at previous joint reps conferences, Anne Marie said: “I’ve always been impressed by the passion, professionalism and the political sophistication you bring to the College.

“You source the soft as well as the hard intelligence from the workplace, essential in helping us shape our policy and sense check its ongoing relevance to members. Sadly, never has there been a more important moment for that than during this pandemic.”

RCN President Anne Marie Rafferty at the UK Joint Reps Conference

Photo: Anne Marie at a previous joint reps conference in October 2019

Anne Marie extended a “huge” and “heartfelt” thank you to reps, telling them: “I have only a glimmer and a sense of how hard it has been for you and your colleagues during this pandemic. I salute you for your extraordinary efforts and contributions.

“Not only have you personally had to deal with the additional pressures in your own nursing roles but also as RCN reps supporting members in workplaces and on the frontline.”

Now is the time for the UK government to invest properly in nursing

Anne Marie told reps that their support would also be crucial to the success of the RCN’s Fair Pay For Nursing campaign. 

“The pandemic has placed a spotlight on the safety-critical role played by nursing staff,” said Anne Marie. “Now is the time for the UK government to invest properly in nursing.

“Colleagues, your voice is the key force to help us connect with and get the campaign out to members in your workplaces. You are key to creating the pressure we need externally to propel our message through to the UK government. The time for change is now. Through you, the voice of nursing will be heard.”

What did reps say?

As well as our interactive sessions, reps also had the chance to join a live Twitter chat hosted by Chair of the RCN UK Safety Reps Committee Ali Upton. Reps were asked to share their experiences of the pandemic, including the biggest challenges and how they’ve supported members.

Denise said: “Working full time on the frontline and supporting members was a challenge. I was determined to advocate for nursing welfare, terms and conditions and signposting whilst worried about my own family. Time was a precious commodity.”

Hilary said: “Not always being able to meet members face to face was challenging. Human contact is important. I’ve supported members on the phone having never met them but being able to maintain contact with members has been a priority.”

Phil said: “I managed to negotiate revised HR processes to fairly reduce their impact on staff during the pandemic. For example, automatic renewal of a sickness caution instead of a final hearing and potential dismissal.”

More information

Redeployment and the role of reps

With redeployment becoming more common during the pandemic, a panel made up of staff from the RCN’s Employment Relations Department led a session exploring how each of our three rep roles can support members affected by redeployment.

If you missed this session, you’ll be able to watch it again soon on our online learning portal. You can also find more information in our redeployment advice guide.

Watch again

We’ll be uploading recordings of all of our RCNReps2020 sessions to our online learning portal soon. Use your MyRCN details to login or use the link in the RCN Reps Hub.

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