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LAS Enquiry and Service Standards results against targets for 2022
How did we do? Customer satisfaction rating and results for target timescales against our library Enquiry and Service Standards for 2022
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Relax and keep warm with RCN Libraries
Starting in January 2023, RCN Libraries will be open as warm spaces and we’d encourage you to pop in and relax, grab a free hot drink, check email, and meet friends.
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A volunteer's experience of exhibition research
Angela Houlston, who took part in our volunteer exhibition programme, tells us about the experience and her research into the history of children's nursing.
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Unmasked: Real Stories of Nursing in COVID-19
RCN’s new Covid-19 exhibition reveals real nursing stories of the pandemic.
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An inspiring journey to Professor of Children and Young People's Nursing
RCN exhibition volunteer, Sue Ward, interviews Dr Marie Marshall (MBE) about her distinguished career in children’s nursing.
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Customer Service Excellence award at the Library and Archive service
The library is celebrating a successful re-assessment for Customer Service Excellence. The framework checks our customer service against a wide range of criteria and we are delighted to report we are found to be exceeding the framework in three of the areas assessed, giving us an outstanding result.
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Easter Closure 2024
The London Library and Heritage Centre will be closed from 7pm Thursday 28 March to 10am Tuesday 2 April 2024. We will also be closed Saturday 13 April 2024.
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From cottage hospitals to community nursing: a history of care in the countryside
View our new spotlight display showcasing some of our unique collections
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Free access to key student textbook series
The Transforming Nursing Practice series of eBooks are now available to all RCN members 24/7.
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Summer Saturday closing trial extended
We want your feedback as we continue our trial of Saturday closures in July and May bank holidays.