Ratings in health and social care

A short briefing on the Nuffield Trust Review. 

This briefing provides an overview of recent work on the merits of using aggregate or overarching ratings of providers in both health and social care. At the moment there is a range of information available on providers but there is no longer an aggregate rating for a provider overall. Currently the Care Quality Commission (CQC) as the quality regulator does not summarise their view of a provider other than to highlight whether a provider is compliant or not compliant with the essential standards of quality and safety. However, in the past there have been aggregate ratings, such as the star ratings. There is interest in whether such ratings could prove useful in today’s health and social care system.

For further information, please email papa.ukintl.dept@rcn.org.uk